Terms & Conditions

1. WhatsApp Communications & Consent

By submitting your mobile number on our platform or initiating communication with us, you give consent to receive automated notifications, quotation replies, and customer service updates via Meta's WhatsApp Cloud API.

2. Message Content & Frequency

Navon Tech aims to send messages only related to active B2B requirements. The frequency of messages depends on your active transaction state (e.g. order tracking, formulation updates). We do not guarantee uninterrupted delivery as delivery depends on cellular carriers and Meta's API gateway uptime.

3. Acceptable Use

You agree to use this communication channel in good faith. Sending abusive content, spam, automated script messages, or attempts to disrupt our Cloud API gateway configurations are strictly prohibited and will result in the immediate blocking of your phone number.

4. Limitation of Liability

Navon Tech is not liable for any carrier fees, data charges, or messaging expenses incurred by you. We are not responsible for delays in receiving notifications or any network dropouts caused by Meta Platforms, Inc.

5. Governing Law

These terms of communication are governed by the laws of India and the state of Himachal Pradesh, and any legal disputes are subject to the courts of Una, Himachal Pradesh.

6. Contact Information

If you have any questions about these WhatsApp Cloud API Terms & Conditions, please contact us at:

Navon Tech Registered Office
Plot No. 1, Lower Rainsery, Una Amb Highway,
Una, Himachal Pradesh (HP), India - 174303
WhatsApp Cloud API Desk: +91 98055 60472